Bet Woin Privacy Policy – Keeping Your Information Safe

Welcome to Bet Woin's Privacy Policy. This document explains how we collect your personal information, why we use it, and how carefully we protect it. By using our platform, you are agreeing to this Privacy Policy.

Bet Woin is an internationally licensed online betting platform serving users in Bangladesh. We believe privacy is a fundamental right, and this Privacy Policy has been crafted with that right in mind.

We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we hold data belonging to a minor, it will be deleted immediately.

Bet Woin collects various types of information from you. Under this Privacy Policy, only information that is necessary is collected — we never ask for anything beyond what is required.

• Identity information: Full name, date of birth, gender, nationality
• Contact Information: Phone number, email address, residential address
• Identity Verification Documents: Copy of National ID, passport, or driving licence
• Financial Information: Mobile banking numbers (Mobile Pay/Nagad/Rocket) and transaction history
• Usage Information: Betting history, login times, preferred game types
• Technical information: IP address, device type, browser information, cookie data

Some information you provide directly, such as during registration. Other information is collected automatically, such as device and browsing data.

Bet Woin uses your information only for specific, legitimate purposes. In accordance with this Privacy Policy, your data will not be used for any purpose beyond those listed below:

• Completing account registration and identity verification (KYC)
• Processing deposit, withdrawal, and betting transactions
• Providing Customer Service & Support
• Fraud & Money Laundering Prevention
• Fulfilling legal obligations
• Improving platform security and performance
• Sending promotional offers and updates with your consent
• Monitoring usage patterns to ensure responsible gaming

Under this Privacy Policy, Bet Woin may share your information with third parties only in the following limited circumstances:

• Payment processors: Payment gateways such as Mobile Pay, Nagad, and Rocket are used solely to process transactions
• Legal Authorities: Upon a valid request from the Government of Bangladesh or an international regulatory authority
• Fraud prevention: To relevant authorities in investigations of fraud or money laundering
• Technology partners: To technology service providers that support platform operations, under strict confidentiality agreements

Bet Woin uses industry-leading security measures to keep your data safe. As part of this Privacy Policy, we apply the following technologies and practices:

• 256-bit SSL/TLS encryption – applied to all data transmissions
• End-to-end encryption – for stored sensitive data
• Two-factor authentication (2FA) – for account security
• 24/7 security monitoring and intrusion detection
• Regular security audits and vulnerability assessments
• Restricted staff access — minimum permissions granted on a need-to-know basis
• Backup storage in secure data centres

Please note, however, that no method of transmission over the internet is 100% secure. While we take every precaution, keeping your password strong and not sharing it with anyone is your responsibility.

Bet Woin uses cookies to enhance your browsing experience. This Privacy Policy clearly outlines the types of cookies we use and why:

You can block cookies through your browser settings, though doing so may limit certain features of the platform.

Under Bet Woin's Privacy Policy, you have the following rights over your personal data. To exercise these rights, contact us at support@betwoin.biz:

• Right to Know: You may request to know what information we hold about you
• Right to rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your data under certain conditions
• Right to Restrict Processing: Request restriction of data processing in certain circumstances
• Right to data portability: You can receive your data in a portable format
• Right to Object: Opt out of marketing communications

Bet Woin does not retain your data beyond what is necessary. Under this privacy policy, different types of information are stored for different durations:

• All account data is retained for the duration of account activity
• Following account closure, financial data may be retained for up to 5 years as required by law
• KYC documents are retained for up to 7 years after account closure
• Login and browsing logs are automatically deleted after 90 days
• Marketing opt-out preferences are stored permanently

Bet Woin services are strictly for users aged 18 and above. Our privacy policy takes the protection of minors very seriously.

• Age verification is mandatory at registration
• Additional proof of age may be requested in suspicious cases
• Any data found to belong to a minor will be deleted immediately
• Parents and guardians are advised to make use of parental control tools

Bet Woin may update this Privacy Policy as needed. For any significant changes, we will notify you via your registered email or through a notice on the platform.

• At least 14 days' notice will be given before any changes to the Privacy Policy take effect
• Continued use of the platform after any changes constitutes acceptance of the updated policy
• The date of the latest update will always be shown at the top of the page